Advisory Roadshow / Delivery Intermediaries

Join us on Thursday, February 11th at 11:30AM EST / 4:30PM GMT as we preview 2021 and the importance of delivery intermediaries.


2020 drove a rapid increase in demand for convenient delivery services, and delivery intermediaries like Instacart, Rappi and Glovo emerged to meet the need. After primarily supporting restaurant delivery, grocery intermediaries saw explosive growth this past year, totaling more than $30 billion in global sales in 2020, and this business model is now gaining a foothold across the retail industry, forging partnerships to deliver orders from electronics stores, drug and pet stores, and more.

We project that total sales by delivery intermediaries will eclipse $500 billion by 2020. Now, more than ever, brands need to understand this emerging business model and capitalize on the unique opportunities for sales, marketing, supply, and innovation that they provide.

At Edge by Ascential, our team of experts helps brands understand this dynamic landscape. We can forecast the size, growth, and impact delivery intermediaries will have on your business at a global, regional, and market level, identify the top trends influencing this space, and build a strategy to help you win.

Join us on Thursday, February 11th at 11:30AM EST / 4:30PM GMT for Edge by Ascential’s first Advisory Roadshow. This month, former Just Eat Chief Financial Officer and current Ascential non-Executive Director Paul Harrison leads a panel of experts from our Advisory team as we cover the rapid growth of these partners and the challenges and opportunities they present to your business.

In this webcast we'll cover:

  • The delivery intermediary business model and its impact on brands
  • Best-in-class examples of brands partnering with digital intermediaries
  • Why a custom intermediary strategy will be needed to position your business for success
  • How Edge can support in strategy development to win with these emerging players
Paul Harrison
Chief Operating Officer, Ascential

Paul joined Ascential in 2016 as an Independent Non-Executive Director and Chair of the Audit Committee.  He moved to his role as Chief Operating Officer in January 2021. 

A chartered accountant, Paul left Price Waterhouse in 1997 to join The Sage Group plc, a FTSE 100 software business, where he served as CFO for 13 years. In 2013, he became CFO of WANdisco plc, a technology business based in California before returning to the UK in 2016 to become CFO of Just Eat plc playing a leading role in the merger of that business with NV.

Paul served as senior independent non-executive director of Hays plc until November 2017, chairing its audit committee from 2007 to 2011 and then its remuneration committee from 2011. 

Robert Gregory
Robert Gregory
Director of Advisory, EMEA 

Robert has over 20 years’ experience in analyzing research trends and is an expert on global trends and the changing retail landscape. Robert previously worked for Retail Intelligence and Mintel’s European retail team. As part of his current role, Robert helps FMCG companies maximize the opportunities by helping them align themselves against future trends. He is a regular contributor to global industry events. 

Doug Koontz
Doug Koontz
Director - Content Strategy & Analytics

Doug leads content for Retail Insight, delivering insights and recommendations that empower retailers and brands to win in the future retail environment. Research focuses on industry trends, emerging growth opportunities, and potential disruptions while showcasing best practices and innovations from around the world.

Jonathan Jagard
Senior Manager, eCommerce Insights

Jonathan joined Edge after 7+ years in various eCommerce and marketing roles with brand leaders Mattel and Stanley Black & Decker. A natural creative, Jonathan’s greatest ability is to identify insights that no one else sees and transform them into actionable decisions for key stakeholders.

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